January 3, 2004

Instant Messaging: New Parent-Child Conversation

New York Times:

Instant messaging, long a part of teenagers' lives, is working its way into the broader fabric of the American family. The technology "has really grown up in the last 18 months," said Michael Gartenberg, vice president and research director at Jupiter Research. "It's certainly not just for kids anymore."

Almost three-quarters of all teenagers with online access use instant messaging and about half of all adults have tried the services, surveys show. Adults, who generally began using the services from AOL, Microsoft and Yahoo to stay in touch with co-workers during the day, Mr. Gartenberg said, are saying "this stuff I'm using for work is actually useful in my personal life as well."

Use among adults has grown to include friends and far-flung family members, particularly children away at college. AOL, which provides the most popular service, reports that more than one billion instant messages each day flow through its networks.

And now, as families own more than one computer, the machines spread beyond the den and home networks relying on wireless connections become increasingly popular, instant messaging is taking root within the home itself.

Although it might seem lazy or silly to send electronic messages instead of getting out of a chair and walking into the next room, some psychologists say that the role of the technology within families can be remarkably positive. In many cases, they say, the messages are helping to break down the interpersonal barriers that often prevent open communication.

"Conversation between parents and teenagers could be highly emotional and not necessarily productive," said Elisheva F. Gross, a psychology researcher at the Children's Digital Media Center at the University of California at Los Angeles. When young people are online, however, "it's their turf," she said. "It may be a way for parents to communicate in a language and in a space that their children are more comfortable with."

Posted by Bob King at January 3, 2004 8:47 AM | TrackBack
Related Categories: Area - Tech - Internet | Industry - Internet | Quadrant - Social | Quadrant - Technological | Theme - 'Digital Impact'


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